Our Approach: How we work

At Joyce Guiness, we do not operate a volume-driven recruitment model. We are a specialist boutique agency, which means every search is handled personally, thoroughly, and with a genuine commitment to finding the right outcome, not just a quick fill.

Below is an overview of how we work, whether you are a client looking to hire or a candidate looking for your next role.

For Clients

A thorough, tailored search process from day one.

1. Consultation

Every search begins with a conversation, in person if necessary. We take the time to understand not just the role requirements, but your organisation’s culture, working style, leadership approach, and long-term ambitions, and use our extensive experience to advise on market-appropriate remuneration. The more we understand your world, the better we can represent you to candidates.

2. Search Strategy

Based on your brief, we develop a targeted search strategy. This may include approaching passive candidates through our own networks, conducting desk research, or drawing on our database of pre-screened professionals. We are upfront about where we will look and how.

3. Candidate Engagement

As an experienced admin recruiter, we know to approach candidates discreetly and professionally. We represent your opportunity with care, ensuring that every candidate we speak to is genuinely suitable before we go any further. We never speculate; we place candidates appropriately or not at all.

4. Shortlisting

We do not send you a stack of CVs and leave you to it. We present a carefully curated shortlist, each accompanied by a detailed candidate summary from the consultant dealing with them. This gives you the context you need to make confident decisions.

5. Interview Management

We can help coordinate all interview logistics, we brief both parties thoroughly, and gather structured feedback afterwards, keeping communication clear and momentum moving.

6. Offer and Onboarding

When you have found your person, we support the offer process, managing any negotiations sensitively. We stay in touch through the onboarding period to ensure a smooth start for both sides.

For Candidates

A personal service that puts your career first.

1. Registration and Initial Meeting

Joyce Guiness begins with a proper conversation. We want to understand your background, your strengths, what you are looking for in your next role, and what matters to you beyond the job title. This is the foundation of everything we do for you.

2. CV and Profile Advice

If your CV needs refining, we will tell you honestly and help you improve it. We know what our clients are looking for, and we will make sure your CV and profile reflects your experience in the best possible light.

3. Matching and Introduction

We will only introduce you to roles that are a genuine fit.  We work proactively on your behalf and keep you updated throughout.

4. Interview Preparation

Before any interview, we brief you thoroughly on the client, the culture, relevant people, the role, and what to expect. We share practical preparation advice and are available to answer questions beforehand.

5. Feedback and Follow-up

We gather feedback promptly after every interview and pass it on to you in full, good or bad. We believe honest feedback helps you improve and helps us find the right match more quickly.

6. Offer and Start

When an offer is made, we are on hand to advise, support and help with negotiations. We aim to make the transition into your new role as smooth as possible, and we check in after you have started to make sure everything is going well.

“I’m incredibly grateful to Clare Ashcroft and the team at Joyce Guiness for connecting me with my new role. Clare reached out to me with an opportunity that was an ideal match for my experience and career aspirations. From the very first contact, she and the team provided exceptional support, guiding me through the process with their expertise and attention to detail. It’s clear they truly understand both the candidate and the employer, ensuring the perfect fit. I couldn’t be happier with my new position and owe it all to Clare and the proactive team at Joyce Guiness, Highly recommend!”

Our Values

Everything we do at Joyce Guiness is shaped by a small number of deeply held principles:

      • Quality over quantity:
        We would rather make fewer placements and get them right
      • Discretion:
        Every conversation is confidential. Every search is handled with care
      • Honesty:
        We tell clients and candidates what they need to hear, not what is easiest
      • Long-term thinking:
        We are in the business of relationships, not transactions

Ready to Get Started Today?

 

Whether you are recruiting or looking for your next role, we would love to hear from you, but if you need more information, you can learn more about why Joyce Guiness can help you find the recruitment support you need.

Contact us to discuss a role or register:  info@joyceguiness.co.uk